Privacy Policy for  the website of LTD Excitar

Excitar ("we") ensures the privacy of users and compliance with the law of Georgia on the protection of personal data. This privacy policy describes how we collect, use, and disclose your personal information when you use our website at www.excitar.ge ("website").

 

1. Purpose of Personal Data Processing

We collect and process your personal data only for specific and legitimate purposes:

1.1. To fulfill your orders and provide customer service (e.g., processing payments, delivering products, and handling defected product maintaince).

1.2. To manage your account and provide you with access to your order history and account information.

1.3. To personalize your experience on the Website by recommending products and displaying content that may be of interest to you.

1.4. To send you marketing communications, such as newsletters and promotional offers, but only if you opt-in to receive them.

1.5. To improve the Website and our services by analyzing usage data.

1.6. To prevent fraud and maintain the security of the Website.

 

2. How We Collect Personal Information

We collect your personal information in a few ways:

Information You Provide:

We collect data you give us when creating an account, placing an order, subscribing to our newsletter, or contacting us. This may include your name, billing and shipping address, email address, phone number, and payment information.

Account Information: We securely store your login credentials (username and password) when you create an account.

User-Generated Content: We may collect reviews, feedback, and other content you submit through the Website.

Information Collected Automatically:

Usage Data: We collect information about your activity on the Website through cookies and similar tracking technologies. This may include pages visited, products viewed, and search terms used.

Device Information: We collect information about the device you use to access the Website, such as your IP address, browser type, operating system, and device model.

 

3. COOKIES

We use cookies and similar tracking technologies to collect and store information about your use of the Website. Cookies are small data files transferred to your device when you visit a website. You can control your cookie preferences through your web browser settings. However, disabling cookies may limit your ability to use certain features of the Website.
 

4.  What Personal Data We Collect

4.1. The specific personal data we collect depends on how you interact with our Website. We may collect some or all of the following:

• Name

• Billing Address

• Shipping Address

• Email Address

• Phone Number

• Payment Information

• Login Credentials (Username and Password)

• User-generated content (Reviews, Feedback, etc.)

• Usage Data (Website Activity)

• Device Information (IP Address, Browser Type, etc.)

 

5. Use of Collected Information

5.1. The use of personal data is carried out only for the purposes listed in Article 1. We will process your data under the laws of Georgia and will take all reasonable steps to ensure its security and privacy.
 

6. Personal data retention period

6.1. We only keep your personal data for as long as it is necessary to fulfill the purposes described in Article 1, or until you request the deletion of the personal data. We may also retain your data to comply with legal requirements or to resolve disputes and enforce our agreements.

 

7. Your consent and rights in relation to personal data

7.1. Consent, in the context of personal data, means you are permitted to collect, use, and disclose your personal information. This information can include details you provide directly, like your name and email address, and data collected automatically through cookies or browsing activity.

 

7.2. Expressing Consent Through an Acceptable Document

7.2.1. Georgian law requires your consent for a website to process your personal data. This consent must be freely given, specific, informed, and unambiguous.  An acceptable document for expressing consent should achieve these points:

• Freely Given: You shouldn't feel pressured to consent. The document should be presented clearly and separately from other terms and conditions. You should have the option to refuse consent without repercussions.

• Specific: The document should clearly state what type of personal data will be collected and for what purposes.

• Informed: The document should explain your rights regarding your personal data (explained below). It should be written in clear and easy-to-understand language.

• Unambiguous: Your consent should be expressed through a clear action, such as clicking a checkbox labeled "I Agree" or signing a document.

 

7.3. Your Rights Regarding Personal Data

7.3.1. Under Georgian law, you have the following rights concerning your personal data:

• Right to Access: You have the right to request a copy of the personal data a website holds about you.

• Right to Rectification: You have the right to request that a website correct any inaccurate or incomplete data they possess.

• Right to Erasure: you can request a website to delete your personal data.

• Right to Object: You can object to a website using your data for marketing purposes.

• Right to block data: You have the right to request the block of personal data.

 

7.4. The company provides a response related to the user's rights by complying with the requirements of the deadlines taken into account by the law of Georgia. In particular, 7.3.1. "Excitar" LLC shall set a deadline of no later than 10 working days for responding to the facts in the article.

 

Consent document template for user consent.

By clicking the "I agree" button, you confirm that you have read and agree to the following:

We collect and use your personal data for the specific purposes outlined in our Privacy Policy. This may include fulfilling your orders, personalizing your experience on the website, sending you marketing communications (if you opt in), and improving the website.

Your personal data will be processed by the legislation of Georgia.

You have certain rights regarding your personal data. You can access, correct, delete, and block your data.

You can exercise your rights by contacting us. [Contact information: email address]

By clicking the "I agree" button, you actively consent to the collection, use, and disclosure of your personal data as described in this privacy policy.

[Agree]    [Disagree]

 

Contact Us

If you have any questions about this Privacy Policy, don't hesitate to get in touch with us at:

• Email: customercare@excitar.ge